Last Updated: August 1, 2026

This End User License Agreement (“Agreement”) is a legal agreement between you (“User” or “you”) and IndeKnow, Inc., a Florida corporation (“IndeKnow,” “we,” “us,” or “our”), governing your use of the IndeKnow mobile application, including any content, features, and services made available through it (the “App”). By downloading, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not download, install, or use the App.

1. License Grant

Subject to your compliance with this Agreement, IndeKnow grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on any Apple- or Android-branded device that you own or control, and as permitted by the applicable app store’s usage rules, solely for your personal, non-commercial use.

2. Accounts

You must create an account to access certain features of the App. You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. You may delete your account and associated personal data at any time from within the App, in Settings > Account > Delete Account. Deletion is permanent and cannot be undone.

3. Subscriptions and Payment

The App offers a free tier (“Free”) and a paid auto-renewing subscription tier (“Pro”). Pro subscription pricing, billing frequency, and included features are disclosed to you before purchase. Purchases are completed outside the App, through a secure web-based checkout operated by our payment processor, Stripe. When you choose to upgrade to Pro, the App will direct you to this external checkout to complete your purchase.

• You will be shown the subscription price, billing frequency, and terms before completing payment on the external checkout page.
• Subscriptions automatically renew at the then-current price unless canceled before the renewal date.
• You can manage or cancel your subscription at any time through your account on our website, or by contacting [email protected].
• No refunds are provided for partial subscription periods, except as required by law.
• We do not process or store your full payment card details; Stripe handles billing directly. See our Privacy Policy for details.

4. Harper (AI Coaching Feature) — Important Disclaimer

The App includes Harper, an AI-powered conversational feature designed to support Acceptance and Commitment Therapy (ACT)-informed reflection and decision-making practice. Please read this section carefully.

• Harper is not a licensed therapist, counselor, physician, or mental health professional, and use of Harper does not create a therapist-client, doctor-patient, or other professional relationship.
• Harper is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical or mental health condition.
• Harper’s responses are generated using artificial intelligence and third-party AI/language model providers. Responses may be inaccurate, incomplete, or inappropriate for your situation.
• If you are experiencing a mental health crisis or thoughts of self-harm, do not rely on the App. In the United States, call or text 988 (Suicide & Crisis Lifeline) or call 911. Outside the United States, contact your local emergency services.
• Conversations with Harper may be processed by third-party AI service providers in order to generate responses. See our Privacy Policy for details on what is shared and with whom.

5. User Conduct

You agree not to:

• Use the App for any unlawful purpose or in violation of this Agreement;
• Attempt to reverse engineer, decompile, or extract the source code of the App, except as permitted by applicable law;
• Submit content that is abusive, harassing, hateful, sexually explicit, or otherwise objectionable;
• Attempt to circumvent any subscription, security, or access-control feature of the App.

We reserve the right to restrict, suspend, or terminate access to the App for any user who violates this Agreement, and to review, remove, or restrict access to content submitted through the App that we determine, in our sole discretion, to be objectionable or harmful.

6. Intellectual Property

The App, including all text, graphics, logos, and software, is owned by IndeKnow or its licensors and is protected by intellectual property laws. Except for the limited license granted in Section 1, no rights are transferred to you.

7. Third-Party Services

The App relies on third-party service providers, including but not limited to cloud data infrastructure, payment processing, and AI/language model providers, to deliver its functionality. Your use of the App is also subject to the applicable terms of Apple Inc. and/or Google LLC, and, to the extent required by Apple, Apple’s Licensed Application End User License Agreement (available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) applies in addition to this Agreement, with IndeKnow’s terms above controlling wherever Apple’s standard terms permit.

8. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY CONTENT, INCLUDING HARPER’S RESPONSES, WILL BE ACCURATE OR RELIABLE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEKNOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING RELIANCE ON ANY CONTENT PROVIDED BY HARPER. IN NO EVENT SHALL INDEKNOW’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO INDEKNOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

10. Term and Termination

This Agreement is effective until terminated. We may suspend or terminate your access to the App at any time if you violate this Agreement. You may stop using the App and delete your account at any time as described in Section 2. Sections 4, 6, 8, 9, 11, and 12 survive termination.

11. Governing Law

This Agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, except where superseded by mandatory consumer protection laws of your jurisdiction of residence.

12. Changes to This Agreement

We may update this Agreement from time to time. Material changes will be notified in-app or by email. Continued use of the App after changes take effect constitutes acceptance of the revised Agreement.

13. Contact

Questions about this Agreement can be directed to: [email protected]

This document is a starting template and has not been reviewed by an attorney. It should be reviewed by qualified legal counsel — particularly Sections 4, 8, 9, and 11 — before publication, given the App’s subscription billing and AI-based coaching content.