Last Updated: October 3, 2026

This End User License Agreement (“Agreement”) is a legal agreement between you (“User” or “you”) and IndeKnow, Inc., a Florida corporation (“IndeKnow,” “we,” “us,” or “our”), governing your use of the IndeKnow mobile application, including any content, features, and services made available through it (the “App”). By downloading, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not download, install, or use the App.

1. License Grant

Subject to your compliance with this Agreement, IndeKnow grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on any Apple- or Android-branded device that you own or control, and as permitted by the applicable app store’s usage rules, solely for your personal, non-commercial use.

2. Accounts

You must create an account to access certain features of the App. You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. You may delete your account and associated personal data at any time from within the App, from the Settings screen (Menu > Settings > Delete Account). Deletion is permanent and cannot be undone.

Health data consent. Some content you add to the App, such as reflections, practice activity, values, and Persona Quiz results, may be considered consumer health data under certain state laws. We ask for your consent to save this data to your account on a separate screen in the App. Agreeing to this Agreement does not, by itself, give that consent. You can use the App without giving it, in which case that data stays on your device, and you can withdraw consent at any time in the App (Menu > Settings > Health data sync). See our Consumer Health Data Privacy Policy and Privacy Policy.

3. Subscriptions and Payment

The App offers a free tier (“Free”) and a paid auto-renewing subscription tier (“Pro”). The subscription price, billing period, and included features are shown to you before you purchase.

Purchases made in the App. Pro subscriptions purchased in the App are sold as in-app purchases through the Apple App Store or Google Play (each, an “App Store”), and payment is processed by that App Store, not by IndeKnow.

• Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
• Your subscription renews automatically at the then-current price unless you cancel at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your App Store account settings (on iPhone or iPad: Settings > [your name] > Subscriptions; on Android: Google Play > Profile > Payments & subscriptions). Deleting the App, or deleting your IndeKnow account, does not cancel an App Store subscription.
• Refund requests for App Store purchases are handled by Apple or Google under their respective refund policies. IndeKnow cannot issue refunds for purchases made through an App Store.
• If you reinstall the App or switch devices, you can restore an active subscription from Settings > Restore Purchases.

Purchases made on our website. If you subscribe to Pro on indeknow.com, payment is processed through our website checkout provider (SureCart, using Stripe). You can manage or cancel a website subscription from your account on indeknow.com or by contacting info@indeknow.com. Website subscriptions are canceled automatically when you delete your IndeKnow account. No refunds are provided for partial subscription periods on website purchases, except as required by law.

We do not receive or store your full payment card details. We use a subscription management provider (RevenueCat) to confirm your subscription status across devices. See our Privacy Policy for details.

4. Educational Content — Not Therapy or Medical Advice

The App provides educational self-help content, including guided practices and courses based on principles from Acceptance and Commitment Therapy (ACT). Please read this section carefully.

• The App is not therapy, counseling, or medical care, and using it does not create a therapist-client, doctor-patient, or other professional relationship.
• The App is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical or mental health condition.
• If you are experiencing a mental health crisis or thoughts of self-harm, do not rely on the App. In the United States, call or text 988 (Suicide & Crisis Lifeline) or call 911. Outside the United States, contact your local emergency services.

5. User Conduct

You agree not to:

• Use the App for any unlawful purpose or in violation of this Agreement;
• Attempt to reverse engineer, decompile, or extract the source code of the App, except as permitted by applicable law;
• Submit content that is abusive, harassing, hateful, sexually explicit, or otherwise objectionable;
• Attempt to circumvent any subscription, security, or access-control feature of the App.

We reserve the right to restrict, suspend, or terminate access to the App for any user who violates this Agreement, and to review, remove, or restrict access to content submitted through the App that we determine, in our sole discretion, to be objectionable or harmful.

6. Intellectual Property

The App, including all text, graphics, logos, and software, is owned by IndeKnow or its licensors and is protected by intellectual property laws. Except for the limited license granted in Section 1, no rights are transferred to you.

Your content. You keep ownership of the reflections and other content you create in the App. You grant IndeKnow a limited, non-exclusive license to store, process, and display that content to you solely to provide the App, as described in our Privacy Policy. This license ends when you delete the content or your account, except for copies we are legally required to keep.

7. Third-Party Services

The App relies on third-party service providers, including but not limited to cloud data infrastructure and payment processing, to deliver its functionality. Your use of the App is also subject to the applicable terms of Apple Inc. and/or Google LLC, and, to the extent required by Apple, Apple’s Licensed Application End User License Agreement (available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) applies in addition to this Agreement, with IndeKnow’s terms above controlling wherever Apple’s standard terms permit.

8. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY CONTENT WILL BE ACCURATE OR RELIABLE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEKNOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING RELIANCE ON ANY CONTENT PROVIDED IN THE APP. IN NO EVENT SHALL INDEKNOW’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO INDEKNOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

10. Term and Termination

This Agreement is effective until terminated. We may suspend or terminate your access to the App at any time if you violate this Agreement. You may stop using the App and delete your account at any time as described in Section 2. Sections 4, 6, 8, 9, 11, and 12 survive termination.

11. Governing Law

This Agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, except where superseded by mandatory consumer protection laws of your jurisdiction of residence.

12. Changes to This Agreement

We may update this Agreement from time to time. Material changes will be notified in-app or by email. Continued use of the App after changes take effect constitutes acceptance of the revised Agreement.

13. Contact

Questions about this Agreement can be directed to: info@indeknow.com